ESL Successfully Transition to ISO 9001:2015

Following our successful transition to ISO 9001:2015 (from 9001:2008) we received our soft copy certifcates today. Below are the basic aims of ISO 9001:2015 as set out by the International Standards Organisation (ISO):

ISO 9001:2015 specifies requirements for a quality management system when an organization:

a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

Thanks to HKQAA, Paul Chan and all our staff who aided in this notable achievement.

Below is our revised Logo incorporating this change.